Freshworks with OETC

A next-gen IT service management suite

Freshworks offers tools to simplify and accelerate your IT service and help desks, including automation, ticketing solutions and intuitive no-code controls.

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Freshworks with OETC

All your tools rolled into one

A one-stop-shop simplifies IT services for your team and your users.

Freshdesk Freshdesk

Support for education institutions

A simple ticketing solution for all teams so nothing slips through the cracks.

freshworks Freshworks

A unified software suite

Freshworks has solutions for ITSM, Customer Support, Hr, and more


The next-generation IT Service Management solution

Freshservice’s intuitive, intelligent, no-code solution acts as a force multiplier, helping schools of all sizes achieve efficienct, effective support.

freshservice with OETC

Powerful automations to streamline service

Automate repetitive tasks with powerful workflow automation and augment support with virtual agents & AI-powered chatbots.

Accelerate service delivery

Integrate service management on a single platform to bridge silos, improve time-to-resolution, reduce costs and improve visibility.

freshservice with OETC
freshservice with OETC

Deploy quickly and at scale

Rapidly develop enterprise-grade customizations with Freshservice’s no-code platform. Get expert onboarding, migration services and 24×7 support.

All your tools rolled into one


Build a one-stop-shop of district-wide services

Make student and faculty life easier with a single point of access to information, announcements, and services across the campus.


Deliver IT support anytime, anywhere

Provide round-the-clock support to students, faculty, and parents with a multi-channel service delivery strategy.


Ensure service continuity across the district

Minimize disruption of district services with end-to-end visibility across IT services, applications, and infrastructure.

freshdesk with oetc

Stay connected with your district with an easy-to-use helpdesk software

Freshdesk helps you focus on what matters the most – supporting your students, faculty and staff.

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freshdesk with OETC

Why buy through OETC?

IT solutions with OETC

IT solution expertise

OETC can help find the best option for your school, college or institution. Contact us and we’ll assist you in selecting the IT solution that meets your needs.

IT solutions with OETC

Discount pricing for education

Aggressive negotiation on behalf of our consortium gets us special pricing, discounts and incentives available only to members.

IT solutions with OETC

Dedicated support and assistance

Our dedicated support team is always just a call away. Get your technology problems attended to by real people in just minutes.

IT solutions with OETC

Nonprofit values and community

As a nonprofit, OETC is dedicated to serving all schools and colleges. By purchasing through us, you help make educational technology affordable and accessible to all.

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