IT Service Management Software Request for Proposals (RFP)

The Organization for Educational Technology and Curriculum (OETC) is issuing a Request for Proposals (RFP) for IT Service Management software solutions as a Joint Cooperative Procurement on behalf of its public K-12 and higher education member institutions. The purpose is to identify and award a contract to provide volume price agreement and fulfillment services for the members of the OETC education technology consortium.

Proposals should be mailed to the address below or delivered in person to Kim Buchanan, and must arrive no later than 2:00 p.m. Pacific Time on March 22, 2018.

OETC – Kim Buchanan
471 High Street SE
Suite 10-Creekside
Salem, OR 97301

The Following Files are Required for this IT Service Management RFP

Questions and Answers

OETC-18R-ITSM Questions and Answers

Responses Received

  • Cherwell Software, 3/22/18, 10:34AM
  • EasyVista, 3/21/18, 1:40PM
  • Freshworks, 3/14/18, 4:00PM
  • Flycast Partners, 3/21/18, 9:10AM
  • Quest Software, 3/22/18, 10:34AM
  • Sigma Software, 3/22/18, 10:34AM
  • Team Dynamix, 3/22/18, 9:44AM
  • NCSi, 3/22/18, 10:48AM
  • Carahsoft, 3/22/18, 10:34AM

Notice of Intent to Award

  • TeamDynamics
  • FreshService